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Never Be Stranded with
IT Support Problems Again!

You Can Get All the IT Support You Need
for One Low, Fixed Monthly Fee
Without Any Surprises or Hidden Costs!


Most small and medium sized businesses put up with IT Support problems simply because they don’t know how to fix them, or because they think it will require a huge investment or system upgrade; of course neither is true.

We’ll make all your computer problems go away and ALWAYS give you a real live, plain-English speaking person to talk to when you have an IT Support problem.

check markPeace of mind – we’ll take the hassle and worry out of technology for you.
You always have a friendly face at Microbyte to call for advice and assistance.
 
check markOne Stop Source – eliminate the headache, wasted time and exhaustion of dealing with lots of different technology vendors – we’ll work with them on your behalf.
 
check markEliminate wasted business time – outsource day-to-day low margin technical support tasks so employees can focus on higher-level, revenue producing activities.
 
check markFixed prices – get all the IT Support that your business needs for one low, fixed monthly cost without any extra surprises or hidden costs.
 

  Problems solved immediately

"I would recommend Microbyte Solutions to anyone. The service is personal, the problems are solved immediately and they take the guess work out of technnology issues so I can focus on selling real estate. "

Nancy Watson – Real Estate Expert, Coldwell Banker Honig-Bell

Unlike other guarantees the Microbyte Solutions Guarantee is real and specific. It takes the worry out of your IT decisions – the technology risk becomes ours instead of yours.
 
Our guarantee is important when you realize that no other IT support company offers a full 100% money back guarantee like this one.
 
If you would like to find out more about how you can eliminate your IT Support hassles and reduce your costs give me a call at 815-899-9988 and I’ll be happy to advise you without cost or obligation.
 

Collin E. Druck
Founder/Owner
Microbyte Solutions, Inc.
 
P.S. If you would like to test drive our IT Support services – without risk – call us today at 815-899-9988.

Are You Searching for IT SUPPORT Because Your Company Network has Gone Crazy, Your Email has Gone Out To Lunch and You Can’t Depend on Your Computer Guy to Fix it?

If so, You’ve Come To The Right Place!
I Want to Give You 2 FREE Hours of IT Support to Prove That We Can Do a Better Job Than Your Current IT Support Company

My name is Collin Druck and as a business owner just like you, I too have felt the same frustration and expense of unreliable computer systems.

  • Are you fed up with an IT Support Company who never gets to the root of the problem, but continues to charge you by the hour for repeated site visits?
  • Are you unsure about where to start and which piece of technology will give you the biggest impact in the shortest amount of time?
  • Did you know that virtually all of the day to day problems that you experience with your computer network can be fixed easily and inexpensively?

But as you and I both know, it doesn’t need to be that way…

I Want You to Test Drive Our IT Support – Without Risk

As a prospective client, I’d like to give you 2 FREE hours of IT Support Services to prove that the Microbyte Team can do a better job at solving your networking PC technology headaches than your current IT Support Company.

Even if you don’t have an immediate problem, you can use your 2 free hours of network support to have us audit your network for hidden problems developing under the surface that could turn into bigger, more disastrous events costing you thousands in lost productivity, downtime, and computer repair bills.

Why Are We Giving Away FREE IT Support?

Some people think we are crazy for offering free services. They say, “Aren’t you afraid people will just take advantage of you?” The truth is, some people might – but we know that most business owners are just honest people trying to find someone they can trust to fix and maintain their computer network.

That’s why I’m making this offer. I know that we are the best at what we do – we’ve made significant investments in world class support tools and have built a great support team - but I don’t think it reasonable to ask you to risk your money to find out. Of course not everybody who tries our service will become a customer, but from experience I know that the vast majority will end up becoming loyal, long-term clients.

We only provide IT Support to small and Medium Sized companies with Microsoft PCs and Servers – that’s where our expertise lies.

Our Clients are in range of different fields including accounting, not-for-profits, financial services, design & media, real estate, law and many more.

Grandmother Really did Know Best!
Prevention is Better (And Cheaper) Than Cure

Once we have proven our IT Support services then you can really get your monies worth.

Most IT consultants simply put band aide fixes on computer network problems and REACT to problems instead of looking for ways to PREVENT them from happening in the first place.

As with most things in life, prevention really is better than cure – and it’s no surprise to find that prevention is the secret of good IT Support too. 

The old-style reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

We take an entirely different approach with our clients…

How Does IT Support From Microbyte Work?

At Microbyte, we have made a substantial investment in tools similar to those used by well equipped Corporate IT Support departments. As a small or medium sized business it would be too expensive for you to invest in these systems yourself. But the good news is that you don’t need to. We have made the investment for you and are able to provide a cost effective service by spreading the cost over a large number of PCs, just like the large corporations do.

Thanks to our remote monitoring and maintenance plan, we can proactively monitor and maintain your network and help you AVOID problems that can lead to expensive disasters. This not only eliminates day-to-day network problems that interrupt your business, but it also significantly lowers your overall IT costs by as much as 30% to 45% per year on average.

You Always Have a Real Live Plain-English Speaking Person To Talk to When You Need Help and Advice

Your call will always be answered by a real person, not a machine – somebody who speaks plain-English instead of “techno-babble.” Somebody who can sort out your problems quickly because they understand your business and your computer systems.

When you are on the phone you can pass the control of your PC to our engineer by entering a simple 6 digit code on our client portal. We will then diagnose the problem and solve it in exactly the same way as we would in your office, but without the delay, inconvenience and cost of getting an expensive engineer onsite.

You’ll be able to watch us fix your problem as we talk with you on the telephone, or you can go back to work while we fix the problem for you.

Ok – So How Much Does It Cost?

We have 3 different levels of IT Support package for you to choose from, so you will never need to lock yourself into an expensive plan that forces you to purchase services that you will never need.

Our IT Support packages start from as little as $39.95 per PC per month. However most of our clients choose our Platinum plan, paying a single fixed monthly fee of between $250 and $1,500 per month (depending on their size).

In total there are 25 essential services included within our Fully Managed IT Support contract. The services include:

Monthly preventative maintenance Save thousands in lost productivity and frustration by preventing system crashes and downtime.
Monitoring and alerting
Unlimited remote and telephone support Never worry about costs ballooning out of control when you have problems – you’re covered!
Anti-spam Because these essential IT Services are included you will never need to purchase them separately from other vendors – saving you as much as $2,000 EVERY year.
Anti-spyware
Anti-virus
Online server backup
Up to 20% discount on all our other services
     

To find out about all 25 services and compare our 3 IT Support contracts by call us today at 815-899-9988.

Whatever You Do Don’t Waste Your Time With
Our 2 Main Competitors!

I find that almost all of our prospective clients are dealing with one of our two main competitors – DIY or Procrastination! I’ll admit they are usually cheaper in the short term, but in the long term they always prove to be very expensive.

Don’t hesitate: take action today to eliminate your IT Support headaches…

Alternatively if you would like to discuss an upcoming project, or you would simply like to claim your FREE trial call me at 815-899-9988.


 

Collin E. Druck
Founder/Owner
Microbyte Solutions, Inc.
P.S. This is a great IT Support offer and Appointments always go fast, so don’t delay in claiming your FREE trial.
P.P.S. I’m sure that you can understand there’s a limit to the number of trials we can provide each month!

 

A One-Stop-Source for
All of Your IT Support Needs

Connecting the dots with your technology can be confusing, time consuming and costly. We will act as your IT Support Department providing you with a full “in-house” service. From hardware and software through to telephone systems taking responsibility for making it all work seamlessly together.

Alternatively you can choose an individual IT Service that best fits your needs.

  • IT Support - All the IT Support you need for a single fixed monthly fee.
  • Network Installation and Upgrade - Fixed price installations and upgrades for networks and server.
  • Backup and Disaster Recovery -Peace of mind with a simple yet secure backup plan.
  • Email Management - Avoid email glitches, spam and viruses with our management service.
  • BlackBerry Email Support - Access to emails on the move via your BlackBerry phone.
  • Windows Mobile Email Support -Access to emails on the move via your Windows mobile phone.
  • Telephone Systems - Installation and ongoing management of VoIP, digital and analog telephone systems.
  • Moving Office - Hassle free computer and telecoms relocations managed by Microbyte.
  • Internet Marketing - Generate good quality sales leads from the internet.
  • IT outsourcing for IT Departments -Add-on services for companies with in-house IT resources.

Why You Should Use Microbyte Services to Provide IT Support Services for Your Business?

Selecting the right IT Support Company to look after
your computer needs can be challenging.

The technology is complex and there are so many support companies to choose from. It’s easy to get overwhelmed trying to compare one company to another. We honestly believe that when you consider all the facts, you will be absolutely convinced that Microbyte's Services is the best IT support vendor available to you.

Checklist for Choosing Your IT Support Company

Great Prices – we charge a single simple monthly fee for all of your network management and remote problem resolution. We don’t charge our clients by the hour, so you never need to worry about the cost of calling us.
Discounted Services – if you use our IT Support Services you get up to 20% discount on all projects that we undertake for you.
Rapid Response – we can perform over 98% of your IT Support remotely, without the delay, inconvenience and most importantly, the cost of having an expensive engineer onsite.
Emergency Onsite Support - when it’s needed we can quickly get an engineer onsite to solve your problems. In fact some of our IT support plans include emergency onsite support at no additional cost.
Real Live Plain-English Speaking Engineers – as a small business you just don’t have the time to wait around when you have a problem. That’s why your call will always be answered by a real live person.
Superb Technology – we have used our technical skills to choose the best support and security management systems specifically for the needs of small and growing businesses. We’ve selected the best and made the investment in them on your behalf.
Designed for Small and Medium Sized Companies – we only deal with small and medium sized companies, so we have huge amounts of experience of their special needs. If you are a company such as this our service and our experience is tailored to your needs.
Free, No Obligation Audit – we will evaluate your situation for FREE and give you a guaranteed price in writing (not an estimate) on what it will take to get you back up and running. If you want us to provide the service we’ll get started right away.
No Quibble, Money Back Guarantee – how many support companies are willing to provide a clear and unequivocal guarantee? To eliminate the stress and uncertainty of hiring competent computer repair technician, we’ve decided to offer our customers a 100% risk free guarantee on all of our work.

 

Click here to find out more about our guarantees

Microbyte Solutions


Zero Risk IT Support Guarantee


The Microbyte Solutions 4 Point, Zero Risk Guarantee takes all the worry out of your IT decisions


“The technology risk is ours instead of yours”
 

1. WE GUARANTEE YOU Full Credit If We Fail To Fix Your Problem Fast Enough. If we fail to match the response times guaranteed to ProActive customers you won’t pay to have the problem fixed – that’s right we’ll fix it at our cost and credit your monthly bill for the amount of time that we spend fixing the problem. That way you won’t ever pay for service that you don’t get.

2. WE GUARANTEE YOU A Fixed Price. We offer fixed price quotations on our projects. This means that projects are completed on budget, without any “surprise” or hidden fees. You know exactly where you stand and the project risk becomes ours, rather than yours.

3. WE GUARANTEE YOU Will Only Ever Need To Pay Once. Have you ever paid an IT Support Company to install a computer or a network, then paid them to repair it and then paid them to repair it again? While our competitors’ profit 2 or even 3 times for projects that have gone wrong, we get it right first time. With Microbyte's Services you’ll never pay for the one project two times, or even three times. If we have to return to repair the problem you don’t pay – we’ll fix it free no matter what it takes.

4. WE GUARANTEE YOU All Hardware And Software Purchases. If we specify, procure and install hardware or software for you, and it doesn’t do the job we said it would, or if it ever goes down as a result of our error, oversight or fault, we’ll fix it free of charge no matter what it takes. That includes parts, labor, and anything else necessary including the pizzas!

Plus The Hidden Guarantee That NOBODY Ever Asks Their IT Company About!

You should always ask your IT support company about their Professional Indemnity Insurance. It may surprise you to know that most IT support companies either have inadequate insurance or no insurance cover at all. Don’t take the risk with your business, ask your IT company NOW about their Professional Indemnity Insurance.

At Microbyte Solutions, WE GUARANTEE you have the security of a $1M insurance policy taken out by us on your behalf. Our guarantees are especially important when you realize that no other IT support company offers a guarantee as powerful as this. We challenge you to find another IT Support company that is so clear and up-front about the guarantees they offer you – most don’t offer any guarantee at all. It means that there is no risk to you or your company when you do business with Microbyte.

  What I like most about Microbyte

"What I like most about Microbyte is the peace of mind that our relationship has provided. Knowing that our most critical systems and data are in good hands gives me the peace of mind and assurance that the vehicle driving our operations is capable of helping our team reach or our objectives, day after day. "

Betty Lou Huntley – Mortage Loan Officer, FirstStep Mortgage

And With the Best Partners in the Industry

You Can Be Confident of Our Expertise


 

 

By Phone:  at 815-899-9988


 

By Email:  at instantsupport@gomicrobyte.com


 

By Our Customer Portal:  Coming January 2010


 

For Remote Support:  Call us at 815-899-9988 to obtain the six digit support code and enter it below -


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